Thrival Muscle Recovery
Effective Date: March 4, 2026
Thrival Muscle Recovery (“Thrival,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, and protected when you use the Thrival mobile application (the “App”).
By using the App, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide when using the App, such as:
This information is used to provide support, improve the App, and communicate with you if necessary.
Automatically Collected Information
When you use the App, certain information may be collected automatically, including:
This information helps us understand how users interact with the App so we can improve performance and user experience.
Health or Recovery Content
The Thrival App provides educational content related to muscle recovery, mobility, and exercise techniques. The App does not collect or store health data unless explicitly stated within a feature of the App.
How We Use Your Information
We may use collected information to:
We do not sell your personal information to third parties.
Third-Party Services
The App may use third-party services such as:
These services may collect limited information necessary to perform their functions in accordance with their own privacy policies.
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no electronic transmission or storage system can be guaranteed to be 100% secure.
Children’s Privacy
The Thrival App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that such information has been collected, we will take steps to delete it.
Your Privacy Rights
Depending on your location, you may have rights to:
To make a request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the App after updates indicates acceptance of the revised policy.
Contact Information
If you have questions about this Privacy Policy, please contact:
Thrival Muscle Recovery
Email: support@thrival.com
Website: https://thrival.com
Thrival has a 30-day return policy from the date of delivery by carrier (typically UPS or USPS) to purchaser.
Eligible returns must:
Thrival
115 Grey Owl Lane
Somers, MT 59932
Once the return is received and checked for damage, the full refund will be initiated within 1-2 days, and it may take 5-7 additional days for the refund to show-up on the card used for the purchase.
Please note that Thrival does not provide Return Merchandise Authorization (RMA) numbers.
Warranty
Thrival commits to a lifetime warranty for all its current products. Thrival products are primarily made with ABS plastic which is very durable, strong and long-lasting. The likelihood of a Thrival product breaking is very low. If one should break, please take pictures and email them along with your contact information to customer.service@Thrival.com.
Made in the USA
Since 2023, Thrival products have been 100% Made in the USA. When we initially started shipping some of our products in early 2021, our initial batch of products were injection molded in Taiwan or China but assembled in the USA. By 2023, all our products were manufactured and assembled in the USA. Our products have always been designed in the USA.
If you have any questions regarding the origin of our products please feel free to contact the owners at customer.service@Thrival.com or by using https://thrival.com/contact/.
